‌Rules and Regulations

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  • ‌Rules and Regulations
  1. Our home blood collection service is active on laboratory working days, and you must register your request 48 hours before the desired time.
  2. Our home sample collection service is designed for young children and infants, so the cost of sample collection varies.
  3. Depending on the type of test required, the person providing the sample must meet the pre-test conditions; otherwise, home sample collection is not possible.
  4. To complete registration through our application, it is essential to provide your national ID number, contact number, and personal information.
  5. To complete registration, a clear photo of the prescription and national ID card must be sent. Please refrain from sending blurry, incomplete, or irrelevant photos.
  6. The address of the sample collection site must be clearly and fully stated, and the site must have sufficient lighting and adequate space for blood collection.
  7. If you have any questions or concerns, you can contact our numbers.
  8. Our colleagues in the registration department will process your registration based on your submitted request, so if you need to add or do not wish to perform a test or remove a test, please coordinate with our colleagues in the registration section.
  9. Since appointment scheduling is limited, if you cancel or withdraw your request after coordinating the time and day of sample collection or fail to be present at the specified location, a cancellation fee of 50 Toman will be deducted, and the remaining home sample collection fee will be refunded to you.
  10. Our sample collection colleagues perform the services you have previously specified for us, so please refrain from other requests, such as performing tests for laboratories other than the designated laboratory or other services.